Using your account
Questions about creating a demand, editing details, or downloading your PDF.
Support
We're here to help
Most support requests get a response within one business day. For refund and billing questions, our payment provider may also contact you directly about a receipt.
Orders and refunds
Billing questions, receipts, and refund requests.
Read the refund policyI received a demand
What a demand letter means, how to verify one, and how to respond.
See what to doReport a problem
Suspicious, fraudulent, or harassing use of the platform.
Report abuseContact support directly
Email us anytime. Please include your account email and, if relevant, your order number or demand reference number.
Purchases are processed by our payment provider, which issues receipts and handles approved refunds. Contact us first — we'll confirm eligibility and route billing requests where needed.